What to Expect

Veterinary Service with Care, Courtesy & Respect!

As a new client of our Gisborne Veterinary Clinic in Gisborne, you can expect our full attention to your pets’ needs. Our service will be provided with care, courtesy and respect.

When you arrive for your appointment, you will be greeted warmly, and we will usher you into an examination room as soon as we have one available. Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

On most occasions you will be able to see your normal treating Veterinarian who will take a history, and gather some data about your animal’s health history. Your veterinarian will examine your pet, answer your questions and plan further diagnostics or treatment as necessary. The veterinarian will provide you with further educational information and answer routine wellness and care questions. Our client care receptionists will handle billing and schedule any needed follow up.

We are excited to meet you and your human family members!

*Please note, with COVID-19 restrictions in place, our staff will advise you of our current protocols